Furlong Medical Centre

01782 577388

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your data matters https://www.nhs.uk/your-nhs-data-matters/ The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body ... [continue] Access to medical records

Car Parking

We have adequate FREE parking at the surgery. All parking bays are clearly marked, and vehicles should only be parked within these areas. Certain areas of the car park are ... [continue] Car Parking


Are you a Carer ? Do you look after someone who is ill, frail, disabled or suffering from a mental illness? We are interested in identifying carers, especially those people ... [continue] Carers

Change personal details

Please let us know as soon as possible if you change your address, telephone number or name. It is important that we have up to date contact details in case ... [continue] Change personal details

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager  preferably in writing. Every ... [continue] Complaints and compliments


Everyone working for the NHS has a legal duty to keep information about you confidential. We have a duty to; – Maintain full and accurate records of the care we ... [continue] GDPR

Healthcare Assistants

Please note that Rachel and Teresa our Health Care Assistants, assist the Practice Nurses with patient care, carrying out ECG’s, Quit Smoking clinics, BP checks, Phlebotomy, Lifestyle reviews etc.

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by bringing along your NHS medical card ... [continue] How to register

Integrated Working

The practice is now involved in a new initiative recently introduced by the Clinical Commissioning Group which is the development of our Integrated Local Care team ( ILCT ). This ... [continue] Integrated Working

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Practice Policy – How we can help you  We aim to provide the highest qulity medical services to our patients in an honest, caring and supportive enviroment We will treat ... [continue] Patient rights and responsibilities

Practice boundary

Please contact our reception for the catchment area covered by the practice.

Register as a carer

It is important that we know if you are a carer so that we can make sure you receive information, services and the help that is available. If you are ... [continue] Register as a carer

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We operate a Zero Tolerance Policy towards violent and / or abusive patients directed at clinicians, staff or other patients. If you are guilty of such behaviour you should expect ... [continue] Violent or abusive behaviour